Student Response System (SRS)
Student Response Systems (SRS) or as they are referred to at RIT, "clickers" are wireless keypads that can be used to gauge the level of understanding from a large audience within seconds.
Turning Technology Users
To access faq for the previously supported Turning Technologies clicker system click here.
FAQs
- Why is a clicker required for my class?
- How do I turn on my i>clicker?
- If I would like to purchase a used textbook, where can I purchase an stand-alone i>clicker?
- How long will my batteries last?
- How do I change my batteries?
- What if I forget to turn off my i>clicker?
- Will my i>clicker remote work in other classes?
- Can I share my i>clicker remote with my roommate/friend?
- What if I am having problems with my i>clicker?
- Is technical support available?
- Do I have to register my i>clicker?
- How do I register my i>clicker?
- How do I register a used i>clicker?
- Where do I find my clicker ID?
- Are there zeros or the letter O in my clicker ID?
- I see I need to enter my student ID on the i>clicker Web Registration site. What is my student ID?
- Where do I enter my school name during online registration?
- How can I tell if I have successfully registered online?
- I use my i>clicker remote for multiple classes with different professors. Do I have to register online for each individual class?
- My professor is using the in-class registration method. How exactly does this work?
- What if my name scrolls off the screen before I can complete Step 2 or 3?
- What is the cost of registering my i>clicker?
- I registered with incorrect information when registering online. How can I fix it?
- I registered online but my professor says I have not registered yet.
- How do I un-register my remote?
- Could my responses be confused with others?
- Do I get credit for my responses?
- How do I know if my vote has been received?
- Can I change my response?
Basics
Registration
Receiving Credit for Responses
Why is a clicker required for my class?
Like many instructors, yours has decided that incorporating classroom response system technology helps foster discussion among your classmates, gives your instructor a clear sense of how the class is doing, and ultimately improves comprehension and learning. These results have been confirmed repeatedly by education studies.
How do I turn on my i>clicker?
Once you remove your clicker from its packaging, you will need to pull the clear plastic "Pull" tab from the back of the remote to activate the batteries. On the front of your clicker you will notice there are 6 options: A, B, C, D, E, and On/Off. The On/Off button is what you press to both turn it on (resulting in a sold blue light by the "Power" indicator at the top of your clicker) and off (removing the solid blue light).
If I would like to purchase a used textbook, where can I purchase an stand-alone i>clicker?
Stand-alone i>clickers are sold at the RIT Barnes and Noble bookstore behind the check-out registers, on the first floor.
How long will my batteries last?"
New batteries supply approximately 200 hours of use. The "Low Battery" light will flash red when you need to replace your batteries. Once this light begins flashing, you have 10 hours or less of battery power remaining. Your clicker uses 3 AAA batteries, which are inexpensive to replace. New i>clicker remotes include 3 AAA batteries.
How do I change my batteries?
On the back of your i>clicker is a small slot. You will need to insert a paperclip or similar device (such as the tip of a pen) to release the battery cover, allowing you to remove and replace the batteries.
What if I forget to turn off my i>clicker?
i>clicker remotes have two battery-saving features. As long as a remote is actively communicating with a receiver (i.e. you are using it to vote), the remote will remain on for 90 minutes after the last vote. If a remote is accidentally turned on or buttons are compressed but the remote is not communicating with a receiver (i.e. in a backpack or purse), the remote will automatically turn off after 5 minutes.
Will my i>clicker remote work in other classes?
Yes, as long as your other instructors are also using i>clicker software and hardware. There are other clickers available, none of which are cross-compatible, so you will need to confirm that your other professors are also using i>clicker and not another system, like the previously supported Turning Technologies clicker system.
Can I share my i>clicker remote with my roommate/friend?
Yes, as long as you are not taking the same class at the same time.
What if I am having problems with my i>clicker?
There is a standard one-year limited warranty on your clicker. If a problem occurs during class, let your instructor know immediately. He or she may have a loaner clicker available for you to use for the duration of the class. If your clicker is defective, please contact the Online Learning department.
Is technical support available?
Yes, there is technical support available for students. You can contact Online Learning department at 585-475-5089, 585-475-5896(tty) or send an email to online@rit.edu.
Do I have to register my i>clicker?
Not necessarily. Your instructor will likely tell you if s/he expects you to register your clicker in one of the first few classes of the term. One benefit to i>clicker, you don't have to register your clicker before being able to use it. However, you will want to be sure to register by the deadline given by your professor in order to be graded for your responses.
How do I register my i>clicker?
i>clicker offers instructors two registration methods. Your professor will choose which method you will use and instruct you accordingly. Please pay close attention to any specific registration instructions your professor has for you (e.g. which RIT Computer Account Username to use).
How do I register a used i>clicker?
You register a used i>clicker remote in the exact same manner as a new i>clicker remote (instructions above). You need not do anything special or different in order to register a used remote.
Where do I find my clicker ID?
Your clicker ID (or remote ID) is a series of 8 numbers and letters located the back of the remote, just below the i>clicker instructions. (Your clicker ID may contain the number zero, but will not contain the letter O.)
Are there zeros or the letter O in my clicker ID?
Your clicker ID may contain the number zero, but will not contain the letter O.
I see I need to enter my student ID on the i>clicker Web Registration site. What is my student ID?
Your student ID is your RIT Computer Account's username. If you do not know your RIT Computer Account Username please contact the ITS Helpdesk at 585-475-HELP or 585-475-2810(tty).
Where do I enter my school name during online registration?
You do not need to enter your school during online registration. You only need to enter your first and last name, your RIT Computer Account Username (see above), and your i>clicker remote ID, located on the white sticker on the back of your remote.
How can I tell if I have successfully registered online?
After you have successfully registered via the Web site, you will receive the following confirmation message: "Thanks! Your clicker has been registered with the system." You will not, however, receive a confirmation email, as we don't like to collect your email address as it could violate student privacy laws.
I use my i>clicker remote for multiple classes with different professors. Do I have to register online for each individual class?
No. You only need to register once online for your registration information to apply to all of the classes in which you are using i>clicker. You will only need to register another time if you used a different i>clicker.
My professor is using the in-class registration method. How exactly does this work?
It is very easy. From the scrolling names, look for your name and/or RIT Computer Account Username. When your name appears in "Step Two", a letter will appear to the right of your RIT Computer Account Username. Press that letter on your i>clicker remote. A second letter will appear to the right of your RIT Computer Account Username in "Step Three". Press that second letter and you have now successfully registered your i>clicker remote.
What if my name scrolls off the screen before I can complete Step 2 or 3?
No problem; you'll have your opportunity again. Just wait for your name to appear at the top of the screen again. Names will continue to scroll on the screen until all students have registered.
What is the cost of registering my i>clicker?
There is no cost. After purchasing your clicker, it is yours to use in as many classes as required without any additional costs or recurring registration fees.
I registered with incorrect information when registering online. How can I fix it?
If you used incorrect information during the Web site registration process, please register again with the correct information.
I registered online but my professor says I have not registered yet.
This could be caused by two possible factors.
- Have you voted in class with your remote yet? If you have not voted with your i-clicker remote, then your professor's gradebook will not recognize your registration.
- You may have entered the incorrect i>clicker remote ID or the wrong RIT Computer Account Username. Re-register online using the correct information and the incorrect registration will simply be ignored.
How do I un-register my remote?
There is no need to un-register your remote, even if you will no longer be using it. Registration does not alter the i>clicker remote in any way, and the registration database is cleared automatically at the end of each semester.
Could my responses be confused with others?
No. Because your RIT Computer Account Username is unique,once registered, the remote will only be tied to you. Note, that even though you can share your i>clicker remote with a roommate or friend, you cannot share it with another student in the same class.
Do I get credit for my responses?
This is a decision your instructor will make. S/he has the option to assign points for participation or attendance, to assign points for correct responses, or to simply use your responses for attendance purposes. Your class syllabus or course web site will generally include the grading policy for the course, including the policies for clicker questions.
How do I know if my vote has been received?
At the top of your clicker are three light indicators (Power, Low Battery, and Vote Status). The "Vote Status" light will flash green, indicating your vote has been received and confirmed. A red flashing light indicates that your vote was not received and you will need to vote again. Your clicker will also flash red if you vote when your instructor has not begun polling or has stopped polling.
Can I change my response?
You are able to change your response as long as the polling remains active. As long as your professor is accepting votes, i>clicker will record your last response. Once your instructor stops polling, any vote change will not be recorded (and your "Status" light will flash red three times).
Not sure if your instructor is still polling? Look on the floating polling bar on his/her screen. If you see the words "Done," s/he has stopped allowing students to vote for that question.
